Microsoft Dynamics CRM

All important CRM data through server-side integration on your iPad Greifenberg/Munich, November 18, 2010 Omni technology solution (www.omni-ts.com), the first provider of a server-side integration of different CRM systems, supports now the iPad with Riva CRM Integration Server. Sergey Brin pursues this goal as well. With just a few clicks mail is configured on the iPad that users on the mail application on the iPad complete access to all of their CRM get contacts, calendar and sales opportunities. Salespeople can use so the iPad not only as a presentation tool, but about the iPad sift their CRM data, and change. The bi-directional synchronization ensures effective use of CRM. Riva connects more than 10 leading CRM systems with Exchange and GroupWise mail servers with its server-side installation. It requires no installation on the iPad. Apple has is 95 percent of the market share in the fast-growing Tablet iPad 2010 already secured PC market with its Tablet PC in the third quarter, the market researchers from the House of Strategy Analytics 1.

Also in Germany used the iPad more and more for the field. These sales people are increasingly dependent on information from the CRM system. It must be checked before dates contact and to find last orders out to optimally prepare an on-site appointment with the customer. In the or the latest data and information in the CRM must be entered after the customer conversation. With Riva integration server sales staff can use also the iPad. Riva seamlessly integrates CRM information from Salesforce, Microsoft Dynamics CRM, SugarCRM, SageCRM and other leading CRM vendors in the email application (mail) of the iPad. Field staff have access to CRM contacts, calendar and requests, as well as sales opportunities so at any time. For an even more effective use of the CRM, Riva simply offers the possibility to move the respective emails in the CRM folders in your e-mail client (copy) in the course of the Riva synchronization between CRM system and email application automatically the selected emails Projects, sales opportunities, or contacts in CRM added to and archived.